1. Handling of personal data
Sealwell wants you as a customer to feel safe with the way we manage your personal data. For us, it is important to protect your personal privacy, which means that you should understand that we treat and protect your personal information in a responsible and correct way. Our privacy policy provides information about how we process your personal data and how you can safeguard your rights. Here you will also find information on how you can act if you are not satisfied with our processing of your personal data. As this is an ongoing process, updates of the privacy policy will take place, and you always find the latest version on our website. You are welcome to contact us at any time if you have any questions.

2. What is personal data?
Personal data is any kind of information that can be directly or indirectly attributed to a physically identifiable person,
such as name, address, e-mail address, IP address, or other identification data.

3. Controller
Sealwell AB, Box 154, SE-261 22 Landskrona, info@sealwell.se

4. How do we collect your personal data?
As a customer to Sealwell, you can order our products and use our services. In connection with you as a customer using our various services, we process personal data about you. The personal data in question depends on the services you use. The personal data we collect and process about you is either information that you provide to us when you, for example, apply for a customer account, order at our website or contact our customer service. In addition, we collect and save information about how you use our website through so called cookies.

5. What information do we collect and why?
According to the applicable data protection regulation, we must have a legal basis for processing your personal data.
For this processing to be valid, it is therefore required that it is either necessary to fulfil an agreement we have with
you or as a result of a statutory requirement, a so-called legal obligation. Our processing of your personal data may
also take place after a balance of interests or consent to our processing of your personal data.

5.1 When you buy our products
We process your personal data to be able to administer the purchase, payment, and delivery of the products you buy from us via our website, e-shop, e-mail, telephone or physical meeting. We also process your information in connection with a complaint of a product or when we remedy an error. The legal basis for this processing is the performance of a contract, which means that the processing is necessary for us to be able to fulfil our purchase agreement with you.

5.2 Customer service, advice, etc.
We process your personal data to be able to help you in the best way when you contact our customer service via website, phone, e-mail, or physical meeting. The legal basis for this processing is based on our legitimate interest.

5.3 Information security and development of our services and business systems
Our ambition is to always protect your personal data in a good and safe way. This means, among other things, that only authorized personnel with us have the right to access your personal data and that we do not disclose information about you to anyone else, provided that we are not required by law to do so. Processing of your personal data may occur to resolve incidents in our IT systems. The legal basis for the processing of your data is then based on our legitimate interest.

5.4 Social media, digital channels, and marketing
We process your personal data to analyze customer behavior in order to provide you as a customer with relevant marketing in social media. We also process your information when you participate in surveys, events, etc. in social media, that we organize. The processing of your personal data takes place on the basis of our legitimate interest.

6. How long do we save your personal data
Sealwell keeps your personal data for as long as it is necessary to fulfil the purposes for which it was collected. This can, for example, be to fulfill the agreement we have entered with you, or as long as we are required by law to save your information.

7. Who do we share your personal data with?
The personal data may be disclosed to our partners in the manner and to the extent necessary to be able to fulfill our obligations to you. We do not sell your personal data to third parties, but we may disclose your information in various situations listed below. When we transfer your personal data in such situations, we always take appropriate technical and organizational measures to protect your personal data.

7.1 Subcontractors
In order to to deliver our extensive product range and various services, for example in customer projects and technical advice, we collaborate with various subcontractors, who can be both suppliers of system support and IT as well as suppliers of products and related services. This means that they may process your personal data. In such cases, we then enter into an agreement with the subcontractor, a so called data processing agreement, which states that the subcontractor may only process your personal data on our behalf and only in accordance with the purposes and instructions we specify.

7.2 Transfer of personal data to third countries
Some subcontractors may be established or have part of their operations outside the EU/EEA, in a so- called third country. If such a subcontractor processes your personal data, we always take appropriate safeguards to ensure that your personal data is protected and that the processing takes place in accordance with applicable law.

8. Your rights
When your personal data is processed by us, you have a number of rights that follow from the applicable data protection regulation. This means that, subject to certain restrictions, you are entitled to the following:

8.1 Right to information
You have the right to receive information about, and request access to, the personal data we process about you. You can obtain such information by requesting a copy of the personal data that is being processed, a so called register extract.

8.2 Right to rectification
If your personal data should prove to be incorrect or incomplete, you have the right to request that we correct or supplement it.

8.3 Right to erasure
You have the right to request your personal data be deleted if, for example, one of the following conditions applies;
• the data is no longer needed for the purposes for which it is processed;
• the processing is based solely on your consent and you withdraw this

8.4 Right to data portability
In certain situations, you have the right to obtain and otherwise use the personal data we process in a structured, commonly used and machine-readable format.

8.5 Right to object to how we process your data
When we process your personal data on the basis of our legitimate interest, you can object to such processing and you believe that your interest outweighs ours. However, you always have an opportunity to object to us using your personal data for direct marketing. If you opt out of direct marketing, we shall cease such processing.

8.6 Right to withdraw consent
You can withdraw the consents you have given to us at any time.

8.7 Right to lodge a complaint with a supervisory authority
If you believe that we have processed your personal data in violation of applicable regulations, you can file a complaint with the Swedish Authority for Privacy Protection. You can find more information at imy.se.